We Create And Develop Unique And User-Friendly Websites

Does your website showcase the standard of quality and professionalism your business represents?

Content Is The Driving Force Of The Internet.

Content is the driving force of the internet. Your first 111 words are the most important. This will capture your future client’s attention and urge them to want to know more about your business. Don’t think the rest is not important but you need to grab their attention in such a way that they want to stay on your website to read more in a brochure or profile. There’s no room for fluff. You need to create and distribute valuable, relevant, and consistent content to attract and retain a clearly-defined audience – and, ultimately, drive profitable action which, in short, means money in the bank, or under the mattress if you’re so inclined. This content needs to be well planned and strategically placed on your website, within your social media marketing and other marketing material. Content is created based on your business strategy and according to SEO research. Its functionality far extends merely entertaining or informing; it also raises the popularity and searchability of your website.

This Is The First Impression People Have Of You Before They’ve Even Met You.

This is the standard of quality you set. It’s where you showcase what you do, who you are and everything that a new prospective client will want to know about your business. Why would they want to get in contact with you? Are you what they are looking for? But let’s not be pretentious; it’s the place you want people to view your products/services and get them to make a purchase. But what will this give you?

  • It gives your business credibility. If your site looks professional potential clients will feel more confident that you will be able to deliver professional services/products.
  • It MAKES and SAVES you money. Suddenly you have a much wider audience that you can market to and a worthwhile website helps you save on other marketing material expenses.
  • It makes it easier to keep people informed about your offerings.
  • Open 24/7! Your marketer that never sleeps.

We’ve All Heard About An E-Commerce Site, Heck, We’ve All USED E-Commerce Sites.

In fact, 13% of ALL retail sales are done via online e-commerce shops. If you were wondering whether it’s critical for your product to have an e-commerce presence, this should give you the nudge in the right direction. But did you know that there are certain tips and tricks to the trade in order to guarantee success? So how do you grow your business by using a proper e-commerce site? It’s easy to launch an e-commerce site, you need to be able to sustain and maintain it. We’re letting you in on 10 little secrets…

1. How accurate is your customer data?
EVERY SINGLE customer data entry is important when it comes to building a customer base. You need to ensure that each customer’s data is captured successfully. There are plenty of applications and software that can eliminate any mistakes that come in with the manual capturing of data.
2. Are you giving great customer service?
The one thing you should never forget is that your business would be nowhere if it wasn’t for its clients/customers. The one thing you have to remember when it comes to customer service is to actively show that you are interested in their experience via feedback.
3. Is your ecommerce site’s forms and checkout easy and user-friendly?
Just like you, your customers don’t have time to waste, so would it surprise you that most abandoned baskets are due to people not remembering/finding their postal code? Use an automated service to sort this out for you.
4. Are you on top of your social media?
The first rule of thumb; YOU CANNOT HAVE AN ONLINE PRESENCE WITHOUT SOCIAL MEDIA. Many potential customers will actually look you up on social media before making use of your products/services. You need to keep your customers engaged with your brand, let them know about the latest products, offerings or specials, and keep them entertained in order for them to stay engaged.
5. Are you mobile?
In the last 2 years mobile commerce has grown by 42%! That officially makes it the fastest growing retail segment. So, is your website optimized for mobile? If not, we recommend you get started on that ASAP. Another way to reach this segment is by creating your own business app, making it easier for you to communicate with and to your customers.
6. What are your business values?
It may seem obvious to you, but customers and potential customers don’t know these. Create a specific area on your website where you can tell people the story behind your brand and the values that drives it. IT DOES NOT HAVE TO BE A VALUES TAB! You can incorporate this into your About Us, Testimonials or FAQ’s copy. People like to know where they stand with a brand as a consumer and what the brand stands for.
7. Are your deliveries on par?
This is the first place where business’s fail dismally; delivery of a product or service. Ensure that your product gets to the customer on time. It’s always a good idea to build-in a good strategy regarding timing in terms of a guarantee such as “if it doesn’t reach you in ???? days, you will get your product for free.”
8. Are you building relationships with your customers?
Communication with your customer shouldn’t stop as soon as the sale has been made. This is where data capturing becomes important. You need to keep reaching them on a continuous basis via direct and e-mail marketing.
9. Is your SEO up and running?
SEO stands for Search Engine Optimization. This is when you use specific SEO tactics to help your shop rank higher on Google when people look for services or products similar to yours. This is where your Google keywords, sequences, target audience, meta descriptions etc… comes into play. If you’re not very tech savvy, we recommend that you contact the experts for this one.
10. Have you taken your site for a test drive yet?
There’s no better way to find out if something is lacking on your site than logging in or visiting as a guest. This way you will find out if the layout and design looks and feels right to you, whether it’s user-friendly to navigate (driving sales), and testing out other functionalities.

Do You Need A Website?

Web Applications

A web app is a software application that runs in a web browser (Internet Explorer, Chrome etc…). Some examples of web apps are online retail stores, instant messaging services, and other interactive functionalities. Having a web based application for your business is an absolute must when it comes to communicating with clients and customers as well as rendering your services in a time-effective and professional manner. Each application is custom-made according to your business requirements. By automating certain communication and services, you save valuable time to spend on what matters most; building your business empire. Talk to us for more information and request your very own web application today.

App Development

There are two forms of app development; native and hybrid. We specialize in both. A native app is an app that is developed with a specific platform or device in mind. A native app can use the specific platform or device’s hardware and software, and therefore stays at the forefront when it comes to the latest technology such as GPS and camera. A native app is a definite favorite when it comes to mobile app development. A hybrid app is a combo of a native and web-based app. Therefore a hybrid app works on a specific platform or device as well as multiple other platforms that are not just mobile focused. Both native and hybrid apps have their own benefits and your choice of the app depends solely on your business requirements. Contact us in order for us to advise you on which application route will be most suitable to your needs.

TALK TO US

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CONTACT INFORMATION

  • Address:
  • Block 7
    Unit 19
    Tijger Valley Office Park Silverlakes Rd
    Silverlakes
    Pretoria
  • Email:
  • info@vivant.co.za
  • Tel:
  • +27 12 809 0804

DON'T REGRET NOT GROWING YOUR BUSINESS!